Lauri Haav

Head of International Expansion
Lauri has been involved in building a B2B e-commerce business for 15 years as a co-founder and sales exec and joined Monese in 2016 as Head of Customer Loyalty. In Monese have been involved in building the Customer Support function to scale from a handful of agents supporting a few thousand early customers to almost 1'00’000 signups and multi-site omnichannel support organisation in under 2 years. Current challenge at Monese is taking the business globally as Head of International Expansion.


Feb 22, 2019